Based on Dialexia's award-winning cloud PBX platform, HERO Hospitality is a PBX solution specifically designed for hotels, resorts, and other hospitality environments, including military and government housing. It offers top-tier phone system management and billing capabilities, while providing hotel managers with practical customer service and productivity tools to help reduce costs and better serve their guests and residents.

With its easy-to-use front desk management interface, cost-saving features, and high scalability, the HERO Hospitality PBX solution enables hotel and lodging managers to maximize productivity at all levels. Furthermore, being fully software-based, HERO can be acquired at a fraction of the cost of traditional PBX upgrades. By assisting in the daily administration of hotel operations, HERO Hospitality helps managers increase productivity, reduce human errors, and more effectively serve guests in their establishments.

Cloud-Hosted PBX Solution for Hotels and Resorts

Hosted Services

Being cloud-based, the HERO Hospitality PBX solution eliminates the costs associated with maintaining, supporting, and investing in on-site hardware. Additionally, it offers advanced VoIP communication features and software tools to simplify the management of the hotel PBX.

Seamless Integration

The HERO Hospitality PBX is a flexible solution that can be quickly integrated and deployed in any hotel environment. Our platform is compatible with all major hotel Property Management Systems (PMS) and a wide range of analog and IP phones from leading manufacturers.

Billing Platform

The HERO Hospitality PBX solution includes an integrated billing platform that allows hotel managers and service providers to easily manage customer accounts and payments. The billing module includes automatic invoice generation as well as multiple payment options, including prepaid and postpaid modes.

Enhancements for Guest Phones

The HERO Hospitality PBX solution allows hotel managers to preserve their existing investments by retaining their traditional in-room phones. HERO software-based phone services can be added to existing phones to offer the latest features that guests seek.